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Website maintenance

Keeping your website alive and kicking

If website development requires a combination of creativity and business know-how, Website maintenance requires an even greater helping of the two. Team Briskon understands that regularly updating and enhancing a website requires discipline and a deep understanding of your business.

Our Website maintenance services include the following:

    Maintenance
  • Ensure that your website is up and running at any time and over any type of browser
  • Raise tickets with the hosting service provider (if not hosted with us) to quickly resolve issues / downtime
  • Re-engineer the site for new browsers / technology platforms. Manage the CMS running in the background, if any
  • Restyling of website from time to time to retain freshness. Optimize updates made to text and images.
    Enhancements
  • Increase the number of pages to keep up with your growing business
  • Identify means to improve usability and overall user experience
  • Develop localized versions of the website to suit specific geographies / target audience
  • Add more elements of internet marketing to improve reach of the website.
    Updating
  • Regularly feed new content to maintain freshness of the website
  • Develop tools to aggregate and publish content from other relevant sources
  • Recommend strategies to establish thought leadership through downloadable and blogs.
  •  
  • No. of man-hours per year
  • Text update
  • New page creation/deletion
  • Broken link handling
  • Image change
  • Programming for enquiry form
  • Emailer design
  • Converting an artwork in image based emailer
  • Conversion of emailer design into HTML and load in server
  • Website backup weekly/monthly
  • Change in menu
  • Addition and deletion of sections
  • Other programming or addition of features
  • Updating version of technology used in website
  • Billing
  •  
  • Silver
  • No. of man-hours per year
    30
  • Text update
    Yes
  • New page creation / deletion
    Yes
  • Broken link handling
    Yes
  • Image change
    Yes
  • prog. for enquiry form
    Yes
  • Emailer design
    No
  • Converting an artwork in image based emailer
    Yes
  • Conversion of emailer design into HTML and load in server
    No
  • Website backup weekly / monthly
    Yes
  • Change in menu
    Yes
  • Addition and deletion of sections
    Yes
  • Other prog. or addition of features
    No
  • Updating version of technology used in website
    No
  • Billing

    Yearly
  • $1,500
    Per Year
  • Gold
  • No. of man-hours per year
    60
  • Text update
    Yes
  • New page creation / deletion
    Yes
  • Broken link handling
    Yes
  • Image change
    Yes
  • prog. for enquiry form
    Yes
  • Emailer design
    Yes
  • Converting an artwork in image based emailer
    Yes
  • Conversion of emailer design into HTML and load in server
    Yes
  • Website backup weekly / monthly
    Yes
  • Change in menu
    Yes
  • Addition and deletion of sections
    Yes
  • Other prog. or addition of features
    Yes
  • Updating version of technology used in website
    Yes
  • Billing

    Yearly
  • $3,000
    Per Year
  • Diamond
  • No. of man-hours per year
    120
  • Text update
    Yes
  • New page creation / deletion
    Yes
  • Broken link handling
    Yes
  • Image change
    Yes
  • prog. for enquiry form
    Yes
  • Emailer design
    Yes
  • Converting an artwork in image based emailer
    Yes
  • Conversion of emailer design into HTML and load in server
    Yes
  • Website backup weekly / monthly
    Yes
  • Change in menu
    Yes
  • Addition and deletion of sections
    Yes
  • Other prog. or addition of features
    Yes
  • Updating version of technology used in website
    Yes
  • Billing
    Monthly / yearly
  • $6,000
    Per Year
  • Platinum
  • No. of man-hours per year
    240
  • Text update
    Yes
  • New page creation / deletion
    Yes
  • Broken link handling
    Yes
  • Image change
    Yes
  • prog. for enquiry form
    Yes
  • Emailer design
    Yes
  • Converting an artwork in image based emailer
    Yes
  • Conversion of emailer design into HTML and load in server
    Yes
  • Website backup weekly / monthly
    Yes
  • Change in menu
    Yes
  • Addition and deletion of sections
    Yes
  • Other prog. or addition of features
    Yes
  • Updating version of technology used in website
    Yes
  • Billing
    Monthly / yearly
  • $12,000
    Per Year
Maintenance Activities
  • Activity
  • Text update on the website
  • Image update on the website
  • Page/section update
  • New page creation
  • Correction of images
  • Bug identification and corrections
  • Quality check after all updates
  • Website & Database Backup
  • Write DVD of backup and send to client
  • Updating tracking/analytics code
  • Correction of broken links
  • Browser compatibility
  • Upgrade of version of code as per upgraded version of existing software in server
  • Restoration of website in case of outage
  • Control hacking and restoring the last backed up data
  • ftp management
  • 404 error page customization
  • 301 redirect
  • Domain canonization, sub domain management
  • Suggestions on improvement of website
  • Maintenance Reporting
  • Quarterly meeting (in person in Bangalore or through video conferencing)
  • Online form validation
  • Online form programming
  • News letter
  • Design Emailer
  • Converting an artwork in image based emailer
  • Conversion of emailer design into HTML and load in server
  • Seek support from hosting company
  • Nature
  • Regular
  • Regular
  • Regular
  • Regular
  • Regular
  • Periodic
  • Regular
  • Monthly
  • As and when required
  • Periodic
  • As and when required
  • Regular
  • On demand*
  • As and when required
  • As and when required
  • Regular
  • Periodic
  • Periodic
  • As and when required
  • Monthly / As and when required
  • Monthly
  • Quarterly
  • Periodic
  • As and when required
  • On demand*
  • On demand*
  • As and when required.
  • As and when required.
  • As and when required.
* considered as separate assignment.
  • Minimum contract for maintenance is 1 year
  • Extra hours will be charged @ $60 per man-hour
  • Maintenance will be done in 4-8 business hours after receiving the maintenance request
  • The expected number of hours spent will be informed to customer before starting the activity
  • Actual number of hours spent will be informed to customer after completion of activity
  • A monthly report of all activities will be sent to client every month before 5th