Providing reliable software solutions since 2005, Briskon’s application maintenance and support services are designed to keep your software running smoothly, minimizing downtime and maximizing productivity.

120+
projects delivered

100+
clients served

19+
years of existence

Proactive maintenance & support for peak performance
In today’s competitive business landscape, having a reliable and functional software application is crucial for success. However, maintaining and supporting your software can be a complex and time-consuming task. At Briskon, we understand the importance of keeping your applications running smoothly, and we offer a comprehensive suite of maintenance and support services that ensure your software remains stable, secure, and performs at its best.
Our approach goes beyond reactive troubleshooting; we focus on proactive maintenance, regular updates, and ongoing support to minimize downtime and maximize your application’s performance and longevity.
- Reduce downtime & enhance productivity
- Improve security & compliance
- Optimize performance & efficiency
- Extend your application’s lifespan
A full suite of application maintenance & support services
At Briskon, we offer a comprehensive range of application maintenance and support services designed to keep your software running smoothly and efficiently. We understand that each application has unique needs, and we tailor our services to meet your specific requirements. We’re dedicated to providing reliable, responsive, and cost-effective solutions that help you get the most out of your software investments. Here’s what we offer:
Application monitoring & management
We provide continuous monitoring and management of your application to ensure its stability, performance, and security.
- Performance monitoring: We monitor your application’s performance, tracking key metrics like uptime, response times, and resource utilization. We identify bottlenecks and proactively address performance issues.
- Security monitoring: We monitor your application for security threats, vulnerabilities, and suspicious activity, implementing security patches and updates to protect your software.
- Log analysis: We analyze application logs to identify and resolve errors, performance issues, and security threats.
- Alerting & notification: We set up alerts and notifications to inform you of any critical events, ensuring you’re aware of potential issues in real-time.
Application updates & upgrades
We keep your application up-to-date with the latest software versions, security patches, and feature updates to ensure optimal performance and security.
- Version control & release management: We manage the release of updates and upgrades, ensuring a smooth transition with minimal disruption to your business operations.
- Patch management & security updates: We implement regular security updates and patches to protect your application from vulnerabilities and ensure compliance with industry standards.
- Feature enhancements & upgrades: We provide support for feature enhancements and upgrades, working with you to implement new functionalities and improve your application’s capabilities.
Application bug fixing & troubleshooting
We provide rapid and effective troubleshooting for any issues that arise, minimizing downtime and restoring your application’s functionality.
- Incident response & resolution: We have a dedicated team available to respond to incidents and resolve issues promptly, minimizing the impact on your business.
- Root cause analysis: We conduct thorough root cause analysis to identify the underlying causes of issues and prevent them from recurring.
- Bug fixing & code remediation: We fix bugs, identify and address code errors, and implement solutions to resolve any technical issues.
Database administration & management
We provide comprehensive database administration and management services to ensure the stability, performance, and security of your application’s data.
- Database monitoring & tuning: We monitor database performance, identify bottlenecks, and implement optimizations to improve database efficiency and responsiveness.
- Database backup & recovery: We implement regular database backups and disaster recovery plans to ensure your data is protected in case of unforeseen events.
- Data security & compliance: We ensure your database is secure and compliant with relevant industry regulations, safeguarding your sensitive data.
User support & training
We provide dedicated user support services to assist your users with any questions, issues, or technical difficulties they may encounter.
- Helpdesk support: We provide responsive helpdesk support via email, phone, or chat to address user queries and resolve issues.
- User training & documentation: We provide user training materials and documentation to help your users understand and effectively use your application.
Application integration & customization
We offer application integration and customization services to enhance your existing software solutions and meet your evolving business needs.
- Application integration: We integrate your application with other systems, platforms, and services, streamlining your business processes.
- Application customization: We customize your application to meet your specific requirements, tailoring functionalities to your unique business needs.
Ensuring seamless application management
At Briskon, we believe in a collaborative and transparent approach to application maintenance and support. Our process is designed to ensure open communication, clear expectations, and a proactive approach to keeping your software running smoothly. Here’s a breakdown of our key process phases:
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Why choose Briskon for your application maintenance & support needs?
At Briskon, we understand the challenges of application maintenance and support, and we’re committed to providing comprehensive solutions that help you get the most out of your software investments. Here’s why you should choose Briskon as your trusted partner for application maintenance and support:

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Why application & support?
In today’s digital world, your software applications are essential for your business success. A reliable and stable application is crucial for maintaining productivity, ensuring security, and delivering a positive user experience. But keeping your software running smoothly can be a complex and time-consuming task. This collaborative and proactive approach ensures a seamless and reliable application management experience. We identify and resolve potential issues before they impact your business operations, minimizing downtime and ensuring maximum uptime for your application. We implement robust security measures and regular updates to protect your application from vulnerabilities and ensure compliance with industry standards. We monitor your application’s performance, identify bottlenecks, and implement optimizations to improve its speed, responsiveness, and overall efficiency. We provide ongoing maintenance and support to extend the lifespan of your application, minimizing the need for costly redesigns or replacements. We work closely with you every step of the way, ensuring your application remains stable, secure, and performs at its best, minimizing downtime and maximizing productivity.