Working Together to Get IT Performing

The Client

85 years old, one of the world’s largest retail chains with more than 2500 stores in 44 countries. Its India division has more than 1200 employees with 17 hypermarkets. One of the very rapidly growing organizations with a commitment of delivering farm-fresh products and groceries always below MRP and great customer buying experience.

Business Situation

Our client has 17 stores across 9 cities in India. Employees ranges from top management to floor-based sales personnel. It becomes difficult to engage the employees from head office. For any kind of communication, the dependence was either phone or email. Handling the records of communication was a nightmare. They approached us for a solution for better corporate communication and deep employee engagement. They were in a need of centralized tool which can be managed from head office and can record every bit of communication

The Challenges

There was a local WordPress based system listing all the important docs and policies. This system was consumed by only corporate office and was not able to track the login, share a document, manage data, manage application and other employee information. The existing system was merely a static website and was able to provide information to only one office.

The Solution

The solution was built using Briskon's Intranet framework govern by many levels of users and its hierarchy which will make it super easy for employee to login from any part of the world any time. The system allowed employees to collaborate real time. Employees were able to see the task, check attendance, apply for leave, check balance leave, see holiday calendar, avail help desk, engage online for appraisal and many more.

Our framework provided a robust Employee Management System and acted as a must HR tool for the organization. The inbuilt time tracking system helped organization save time and engage employees tremendously.

As one of the most important features of sharing document, organization got empowered with capability of sharing important policies, documents, knowledge, interest, news & announcement real time.

Important features captured with our solution are:
  • Integrate sytem with Existing RAMCO ERP
  • Collaborate with all employees across supermarkets at different location
  • Create new employee profile and enter its personal information
  • Track and manage employee attendance time sheet & login time
  • Perform leave management system online
  • All employee details can be managed as active and inactive
  • Exit settlement, asset management and records
  • Reduces HR daily work, increase productivity, employee satisfaction, and a significant cost savingsReduces HR daily work, increase productivity, employee satisfaction, and a significant cost savings
  • Update employees with human resource policies. news, events and announcements
  • Travel Desk
  • Performace Appraisal
  • Plan and reporting as per the reporting hierarchy
  • Create and update company holiday calendar, announce employee birthday’s greetings
  • Introduce & discuss new ideas, share views, documents & opinions through blog post

The Benefits

The organization got benefited by managing different levels of users with respect to their information and action effectively.
  • On a single click, employees are getting all the information regarding their responsibilities and plans
  • Employee can access all the information related to the companies policies, knowledge management
  • Complete Employee appraisal on time
  • Employee loyalty increased towards the organization
  • Various Employee Connect Widgets, associated with given intranet help all the employees to stay connected within the organization by wishing anniversary, sharing thoughts etc.
  • Performance management and asset management monitoring can be done between different levels of employees
  • Accessibility from any geographical location
  • User friendly blogging system to share employee thought within the organization
  • HR can manage all the activities and monitor various employees performance using our advance intranet tools
  • New HR processes enforcement
  • Removal of printed Employee hand book

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