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Multi-device Lead to Customer Journey Management

Briskon CRM is a very sophisticated customer relationship management (CRM) framework suitable for any small and medium enterprise (SME) who wants to have process-driven sales and marketing by involving clients. Briskon CRM maintains robust customer database throughout sale cycle. A simple yet robust, Briskon CRM software platform stores all the necessary communications between sales team with customers.

Modular in nature, our CRM framework's individual modules like leads, pipeline, customers, quotation & invoice, marketing, project development, reports etc. give you flexibility to use and customise as per your requirements. Developed on 3 tier architecture and web technologies, Briskon CRM can either be used as an individual software application on your premises or can be hosted on the cloud.

Empower your salesforce with Briskon's CRM framework the way you want.

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Ideally suitable for B2B sales, Briskon CRM software framework has been developed for 6 levels of user as below

  • Top management
  • Sales / marketing managers
  • Sales / marketing executives
  • Reception
  • Customers and
  • Administrator

The functional areas covered under our CRM are:

Sales

  • Prospect Management
  • Sales Forecast
  • Contact Management
  • Order Management
  • Sales Expenses
  • Profile Management
  • Sales Pipeline
  • Clients Management
  • Online Calendar
  • Incentive Management
  • Knowledge Bank
  • Comprehensive Reports

Marketing

  • Campaign Management
  • Prospect Management
  • Client Management
  • Online Calendar
  • Marketing Expense
  • Sales Pipeline
  • Clients Management
  • Online Calendar
  • Vendor Management
  • Vendor Management
  • Knowledge Bank
  • Comprehensive Reports

Customer

  • Customer's Complaints
  • Customer's Support
  • Customer's Feedback
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