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Application Maintenance and Support

The expert care your applications deserve

Briskon optimizes, troubleshoots, and enhances your software applications to channel resources into innovation and customer satisfaction without disturbing your uptime. We help our clients stay confident and focused on growth while we handle the backbone of their application support and maintenance, ensuring uninterrupted operations.

Outsource your support and maintenance to us and stay focused on your core

In today’s real-time environment, organizations need to ensure their applications run effectively & efficiently and supporting all of their unique business requirements.

Briskon offers end-to-end application maintenance and support services to ensure business continuity. We provide competent software maintenance and support service packages which are devised jointly with our clients. With over a decade of technical expertise, Briskon has an agile maintenance team which has served global organizations and enterprises.

Our services include both – application and product maintenance. Apart from Briskon’s support and maintenance, services are designed to provide short-term or long-term customised support for software products or applications.

Our services include:

  • Troubleshooting – Troubleshooting of a variety of issues in software products
  • Bug Fixing & patch releases – Identifying and resolving bugs detected in a software product and also periodic patches for ongoing maintenance
  • New feature developments – Additions of new features on an existing software product
  • Code Optimization – We have experts in code optimisation, which helps to covert a non-scalable solution to a scalable solution. Also we can extend this services to software design and architecture.
  • UI/UX – Our team of highly skilled designers and UI/UX experts helps in improving an existing user interaction of a software product
  • Ongoing Business support – This includes a whole range of support services to keep the technical requirements of a particular business process up to date.

Briskon’s support services key differentiators

  • Minimizing application/ software downtimes
  • Quick turn around time
  • Customizable support plans starting from monthly, quarterly and yearly options.
  • Cost Effective services with options for fixed, variable and TnM
  • Maintenance for entire software lifecycle
  • Ensuring quality of agreed upon deliverables
  • Highly professional, experienced team to handle a project